Certificate II in Hospitality (SIT20322)

Check Your Eligibility

Check your eligibility with us today & enquire about the Qualifications that matches with your industry

How EZY STUDY ABROAD can help You?

QUALIFICATION CODE:

SIT20322

QUALIFICATION NAME:

Certificate II in Hospitality

AVAILABLE OPTIONS TO COMPLETE THIS COURSE?

Classroom – Study | Online | RPL | Credit Transfer

Offered By:

RTO : 3075 | 4112 & Other

Why Study the SIT20322 - Certificate II in Hospitality?

The SIT20322 Certificate II in Hospitality program emphasizes practical, real-world scenarios to equip students with high-level skills, ensuring readiness to meet industry standards. Completing the program provides immediately applicable skills and fosters diverse thinking. Industry experts have developed and endorsed SIT20322, ensuring it offers practical knowledge for a seamless transition into hospitality organizations of various sizes. In today’s competitive job market, experience alone is insufficient; employers seek proof of professional proficiency through current formal qualifications.

Outcomes

This certification reflects the skills and knowledge required for individuals employing a defined and limited range of hospitality operational skills. They engage in mostly routine and repetitive tasks using practical skills and fundamental industry knowledge, operating under direct supervision. This qualification is suitable for VET in Schools (VETiS) delivery and serves as a pathway for an Australian Apprenticeship.
Core units
BSBWOR203Work effectively with others
SITHIND002Source and use information on the hospitality industry
SITHIND003Use hospitality skills effectively
SITXCCS003Interact with customers
SITXCOM002Show social and cultural sensitivity
SITXWHS001Participate in safe work practices
Elective units
Group A
SITHIND001Use hygienic practices for hospitality service
SITXFSA001Use hygienic practices for food safety
Group B
Accommodation Services – Housekeeping and Porting
CPPCLO2001AMaintain hard floor surfaces
CPPCLO2004AMaintain carpeted floors
CPPCLO2009AClean glass surfaces
CPPCLO2010AClean ceiling surfaces and fittings
CPPCLO2017AClean wet areas
CPPCLO2019ASort and remove waste and recyclable materials
CPPCLO2035AMaintain cleaning storage areas
SITHACS001Clean premises and equipment
SITHACS002Provide housekeeping services to guests
SITHACS003Prepare rooms for guests
SITHACS004Launder linen and guest clothes
SITHACS005Provide porter services
Administration
TLIE1005Carry out basic workplace calculations
Client and Customer Service, and Sales
SIRXSLS001Sell to the retail customer
SITXCCS002Provide visitor information
Communication and Teamwork
BSBCMM201Communicate in the workplace
SITXCOM001Source and present information
Commercial Cookery and Catering, and Kitchen Operations
SITHCCC002Prepare and present simple dishes
SITHCCC003Prepare and present sandwiches
SITHCCC004Package prepared foodstuffs
SITHCCC006Prepare appetisers and salads
SITHKOP001Clean kitchen premises and equipment
Computer Operations and ICT Management
BSBITU201Produce simple word processed documents
BSBITU202Create and use spreadsheets
Environmental Sustainability
BSBSUS201Participate in environmentally sustainable work practices
Finance
BSBFIA301Maintain financial records
SITXFIN001Process financial transactions
First Aid
HLTAID003Provide first aid
Food and Beverage
SITHFAB001Clean and tidy bar areas
SITHFAB002Provide responsible service of alcohol
SITHFAB003Operate a bar
SITHFAB004Prepare and serve non-alcoholic beverages
SITHFAB005Prepare and serve espresso coffee
SITHFAB006Provide room service
SITHFAB007Serve food and beverage
Food Safety
SITXFSA001Use hygienic practices for food safety
SITXFSA002Participate in safe food handling practices
SITXFSA003Transport and store food
Gaming
SITHGAM001Provide responsible gambling services
SITHGAM002Attend gaming machines
SITHGAM003Operate a TAB outlet
SITHGAM004Conduct Keno games
Inventory
SITXINV001Receive and store stock
SITXINV002Maintain the quality of perishable items
Languages other than English
SITXLAN001Conduct basic oral communication in a language other than English
SITXLAN002Conduct routine oral communication in a language other than English
Working in Industry
SITHIND001Use hygienic practices for hospitality service

Get in touch with us

Interested in this qualification?

Check Your Eligibity Now