Certificate II in Hospitality (SIT20322)
Hospitality > Certificate II in Hospitality (SIT20322)
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QUALIFICATION CODE:
SIT20322
QUALIFICATION NAME:
Certificate II in Hospitality
AVAILABLE OPTIONS TO COMPLETE THIS COURSE?
Classroom – Study | Online | RPL | Credit Transfer
Offered By:
RTO : 3075 | 4112 & Other
Why Study the SIT20322 - Certificate II in Hospitality?
The SIT20322 Certificate II in Hospitality program emphasizes
practical, real-world scenarios to equip students with high-level
skills, ensuring readiness to meet industry standards. Completing
the program provides immediately applicable skills and fosters
diverse thinking. Industry experts have developed and endorsed
SIT20322, ensuring it offers practical knowledge for a seamless
transition into hospitality organizations of various sizes. In today’s
competitive job market, experience alone is insufficient; employers
seek proof of professional proficiency through current formal
qualifications.
Outcomes
This certification reflects the skills and knowledge required for individuals
employing a defined and limited range of hospitality operational skills.
They engage in mostly routine and repetitive tasks using practical skills
and fundamental industry knowledge, operating under direct supervision.
This qualification is suitable for VET in Schools (VETiS) delivery and
serves as a pathway for an Australian Apprenticeship.
What evidence you need ?
You need to present a range of evidence to assist your assessor in
making a determination about your qualification when applying for
Recognition of Prior Learning (RPL). The types of evidence you may be
requested to provide can encompass proof of international qualifications.
● Transcripts or evaluations from related past qualifications.
● Apprenticeship papers.
● ID, Resume, Payslips/work contract/ABN if self-employed, Letter of Employment, Current business contracts, Letters of reference.
● Recordings or photographs of your work.
● Statements/solicitations and stock orders, Temperature sheets.
● Booking sheets/appointment setting sheets.
● Cleaning plans, Kitchen station task list, OHS requirements, Policies and procedures, Food service safety forms.
● Preparation sheets.
● Menus and recipes, etc., as asked or required by the RTO.
● Transcripts or evaluations from related past qualifications.
● Apprenticeship papers.
● ID, Resume, Payslips/work contract/ABN if self-employed, Letter of Employment, Current business contracts, Letters of reference.
● Recordings or photographs of your work.
● Statements/solicitations and stock orders, Temperature sheets.
● Booking sheets/appointment setting sheets.
● Cleaning plans, Kitchen station task list, OHS requirements, Policies and procedures, Food service safety forms.
● Preparation sheets.
● Menus and recipes, etc., as asked or required by the RTO.
What are the Potential Job Opportunities?
For a student, it is crucial to know the occupation he/she will eligible
once finish a qualification successfully. If you complete this qualification,
you will able to work with this role.
● Bar attendant
● Container shop attendant
● Bistro orderly
● Cooking associate
● Nourishment and drink attendant
● Front office aide
● Gaming orderly
● Doorman
● Room attendant
Completing this certificate program opens doors to a range of opportunities within the culinary industry, allowing individuals to showcase their skills and passion for Asian cooking.
● Bar attendant
● Container shop attendant
● Bistro orderly
● Cooking associate
● Nourishment and drink attendant
● Front office aide
● Gaming orderly
● Doorman
● Room attendant
Completing this certificate program opens doors to a range of opportunities within the culinary industry, allowing individuals to showcase their skills and passion for Asian cooking.
Packaging Rules
12 units must be completed:
● 6 core units
● 6 elective units, consisting of:
● 1 unit from Group A
● 3 units from Group B
● 2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
● 6 core units
● 6 elective units, consisting of:
● 1 unit from Group A
● 3 units from Group B
● 2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units | ||
---|---|---|
BSBWOR203 | Work effectively with others | |
SITHIND002 | Source and use information on the hospitality industry | |
SITHIND003 | Use hospitality skills effectively | |
SITXCCS003 | Interact with customers | |
SITXCOM002 | Show social and cultural sensitivity | |
SITXWHS001 | Participate in safe work practices | |
Elective units | ||
Group A | ||
SITHIND001 | Use hygienic practices for hospitality service | |
SITXFSA001 | Use hygienic practices for food safety | |
Group B | ||
Accommodation Services – Housekeeping and Porting | ||
CPPCLO2001A | Maintain hard floor surfaces | |
CPPCLO2004A | Maintain carpeted floors | |
CPPCLO2009A | Clean glass surfaces | |
CPPCLO2010A | Clean ceiling surfaces and fittings | |
CPPCLO2017A | Clean wet areas | |
CPPCLO2019A | Sort and remove waste and recyclable materials | |
CPPCLO2035A | Maintain cleaning storage areas | |
SITHACS001 | Clean premises and equipment | |
SITHACS002 | Provide housekeeping services to guests | |
SITHACS003 | Prepare rooms for guests | |
SITHACS004 | Launder linen and guest clothes | |
SITHACS005 | Provide porter services | |
Administration | ||
TLIE1005 | Carry out basic workplace calculations | |
Client and Customer Service, and Sales | ||
SIRXSLS001 | Sell to the retail customer | |
SITXCCS002 | Provide visitor information | |
Communication and Teamwork | ||
BSBCMM201 | Communicate in the workplace | |
SITXCOM001 | Source and present information | |
Commercial Cookery and Catering, and Kitchen Operations | ||
SITHCCC002 | Prepare and present simple dishes | |
SITHCCC003 | Prepare and present sandwiches | |
SITHCCC004 | Package prepared foodstuffs | |
SITHCCC006 | Prepare appetisers and salads | |
SITHKOP001 | Clean kitchen premises and equipment | |
Computer Operations and ICT Management | ||
BSBITU201 | Produce simple word processed documents | |
BSBITU202 | Create and use spreadsheets | |
Environmental Sustainability | ||
BSBSUS201 | Participate in environmentally sustainable work practices | |
Finance | ||
BSBFIA301 | Maintain financial records | |
SITXFIN001 | Process financial transactions | |
First Aid | ||
HLTAID003 | Provide first aid | |
Food and Beverage | ||
SITHFAB001 | Clean and tidy bar areas | |
SITHFAB002 | Provide responsible service of alcohol | |
SITHFAB003 | Operate a bar | |
SITHFAB004 | Prepare and serve non-alcoholic beverages | |
SITHFAB005 | Prepare and serve espresso coffee | |
SITHFAB006 | Provide room service | |
SITHFAB007 | Serve food and beverage | |
Food Safety | ||
SITXFSA001 | Use hygienic practices for food safety | |
SITXFSA002 | Participate in safe food handling practices | |
SITXFSA003 | Transport and store food | |
Gaming | ||
SITHGAM001 | Provide responsible gambling services | |
SITHGAM002 | Attend gaming machines | |
SITHGAM003 | Operate a TAB outlet | |
SITHGAM004 | Conduct Keno games | |
Inventory | ||
SITXINV001 | Receive and store stock | |
SITXINV002 | Maintain the quality of perishable items | |
Languages other than English | ||
SITXLAN001 | Conduct basic oral communication in a language other than English | |
SITXLAN002 | Conduct routine oral communication in a language other than English | |
Working in Industry | ||
SITHIND001 | Use hygienic practices for hospitality service |